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Server Hardware Engineer - L1 @ Algoleap Technologies

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 Server Hardware Engineer - L1

Job Description

Job_Description":"
JOB Description for Server Hardware Management
Customer Name BSE LTD
LOCATION Mumbai
DOMAIN Hardware
Level (L1/L2/L3) L1
Required Relevant Domain Experience 2-3 Years relevant experience
Job Type (Onsite/Remote) Onsite
Shift details (General/ 24X7) Onsite support 24 X 7
Qualification B.E./Diploma/BSC/BTech (No education gap, Full time)
1. B.E. / Diploma [ In Computers Science, IT ,
Electronics & Telecommunication ] [ Civil and
Mechanical not preferred]
2. B.Sc. -IT
3. BCA or MCA [ Full time course from reputed
University]
4. No gap in education [ Passing year for S.S.C , H.S.C.
and Degree/Diploma to be mentioned]
Certifications Required if ANY Relevant Certification (Preference)
Specific Remarks/Requirement by
customer Server Hardware support with basic troubleshooting skills
and expertise in part replacement
Role Purpose
Server Hardware support with basic troubleshooting skills and expertise in part replacement
JOB RESPONSIBILITIES
1) Proactive Monitoring of all the servers using BSE tools
2) CPU & Memory utilization & monitoring.
3) Expertise in part replacement of Server hardware
4) Respond to and own Incident till resolution
5) Engage customer contracted hardware and software support vendors to facilitate incident
resolution
6) Work with customer support teams to review & resolve incidents
7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or
involvement of third party vendor is required.
8) Raid and iLO configuration of HPE server
9) Correlate related incidents together into a problem ticket and manage through the problem
management process
10) Implement best practice configurations relating to specific vendor recommendations
11) Basic Server hardware troubleshooting
12) Server hardening as per the policy recommendations by BSE
13) Server Inventory Management
Technical Skills/Knowledge Requirement
1) Expertise in part replacement of Server hardware (Must)
2) Raid and iLO configuration of HPE server (Must)
3) Basic Server hardware troubleshooting (Must)
4) Server Inventory Management (Good to Have)

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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Algoleap Technologies
Location(s): Mumbai

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Keyskills:   Hardware support Inventory management Telecommunication Customer support Hardware S.S.C Troubleshooting Monitoring Hardware troubleshooting

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Algoleap Technologies

OneForma is part of Centific, a global digital and technology services company. We bring together data, intelligence, and experiences to deliver human-centric solutions to complex business challenges.\n\nOneForma and Centific are an equal opportunity employer and will not discriminate against any of...