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Customer Care Executive under Meerut region @ Muthoot Finance

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 Customer Care Executive under Meerut region

Job Description

CUSTOMER CARE EXECUTIVE (CCE)


We are conducting Mega Walkin Drive from 30th June,25 to 5th July,25 hiring CCE's for Najibabad,Shikarpur,Bulandshahr,Barielly DD Puram branch locations.


-Only Females candidates are eligible to apply

-Age upto 30 years

-Freshers are also welcome


Responsibilities-


Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

  • Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.
  • Generate referrals through existing customer base and walk-ins.
  • Meetings with HNI, corporate and institutional clients to promote gold loan proposition.
  • Handle customer requests and complaints and take it to closure.
  • Understand the need of the customer and cross sell other products accordingly.
  • Generate business and leads for other products like insurance, NCDs, gold coin etc.
  • Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

Job Classification

Industry: Investment Banking / Venture Capital / Private Equity
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Phone Banking Officer
Employement Type: Walk-ins

Contact Details:

Company: Muthoot Finance
Location(s): Bulandshahr

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Keyskills:   cce customer care customer communication gold loan crm non voice process international bpo customer relationship inbound customer service customer support business generation voice process inbound process telecalling customer handling data entry

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Muthoot Finance

Company DetailsM/s. MUTHOOT FINANCE LTD