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Customer Service Executive @ Tech Mahindra

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Tech Mahindra  Customer Service Executive

Job Description

TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED


Only Mumbai Location Candidates can Apply.


Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai


Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply


Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview


Compensation:

- Freshers 3.35 LPA

- Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process)


Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7


Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package


Apply now:

CONTACT : 8850664*** HR Pragati

Regards,

HR Team Tech Mahindra.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Fluent English Good English Communication Voice Process International Voice Process

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₹ 2.5-3.25 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...