Experience : 3-5 Years
Location: Hyderabad
Shift: 6:30 PM - 3:30 AM
Skills: D365 Support
We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the worlds premium media services: OMD, PHD and Hearts & Science.
Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services.
Provide First Line Assistance for Customers (Microsoft D365 Users)
Serve as a Microsoft D365 team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to:
This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve Microsoft D365 helpdesk tickets and drive solutions for our customers (Microsoft D365 Users).
Keyskills: workflow erp support interpersonal skills team market research microsoft research helpdesk sql plsql excel analytics microsoft dynamics ax end user servicenow ms office outlook collaboration application support external audit word powerpoint support services deployment
At Annalect, we work with clients to develop data driven marketing strategies, powered by a connected system of technology, tools, consultants and digital activation. Drawing from the vast resources of our parent company Omnicom and spanning the globe in a variety of industry verticals, we are the d...