Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Hiring For Technical Support Associate Voice/us Shift/upto-4lpa @ Rivera Manpower

Home > Voice / Blended

 Hiring For Technical Support Associate Voice/us Shift/upto-4lpa

Job Description

Hiring Now: Technical Support Associate Microsoft Process



Work Mode: Work from Office
Shift: US Rotational Shifts
Joiners: Immediate Joiners Preferred


Job Description:

We are hiring Technical Support Associates for a leading Microsoft Voice Support process. The role involves assisting international customers with troubleshooting issues related to Microsoft products, including O365 and related services.


Eligibility Criteria:


  • Freshers and experience can apply Minimum 1 year of experience in technical voice support
  • Customer support experience with strong technical troubleshooting skills
  • Excellent verbal communication skills
  • Strong knowledge of Microsoft tools/products, especially Office 365
  • Willingness to work in US rotational shifts
  • Immediate joiners only

Key Responsibilities:


  • Handle inbound technical support calls from international customers
  • Troubleshoot and resolve issues related to Microsoft Office 365, Outlook, Teams, Windows OS, etc.
  • Guide customers step-by-step through technical fixes
  • Document all interactions in the CRM system
  • Escalate unresolved issues to appropriate teams following standard procedures
  • Maintain high customer satisfaction and follow quality standards

Call and Book Your Interview Slot Now!


Shiva
Contact: 7996772***

mail: ri***********0@gm**l.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   Technical Helpdesk laptop support Technical Voice Process LAN Troubleshooting customer service customer care International Technical Support Voice Process customer support service desk Technical Support desktop support troubleshooting

 Fraud Alert to job seekers!

₹ 1.25-4 Lacs P.A

Similar positions

Cognizant Hiring Freshers_ Hyderabad

  • Cognizant
  • 0 years
  • Hyderabad
  • 2 days ago
₹ Not Disclosed

Cognizant hiring Freshers_Hyderabad

  • Cognizant
  • 0 years
  • Hyderabad
  • 2 days ago
₹ Not Disclosed

Customer Support Executive

  • Sutherland
  • 0 - 3 years
  • Mumbai
  • 3 days ago
₹ Not Disclosed

International Customer Support Voice-Freshers

  • Trigent
  • 0 years
  • Pune
  • 4 days ago
₹ 2.75-3 Lacs P.A.

Rivera Manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...