Technical Operations Manager - IT Infrastructure
- Leading Client
- 10 - 20 years
- Hyderabad
- 16 hours ago
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Job Description
Position : TechOps ManagerTimings : 9 am to 6 pmLocation : HyderabadJob Summary :The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India.This role requires deep knowledge of infrastructure management and best practices.The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance.Key Responsibilities : 1. Team Leadership and Management :- Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBA's, network engineers, and other technical staff.
- Develop team goals and objectives in alignment with IT strategies the IT management team sets out.- Conduct performance reviews, identify training needs, and foster professional development.Infrastructure Management :
- Oversee the design, deployment, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services.- Ensure high availability and acceptable levels of performance of mission-critical resources.Incident and Problem Management :
- Lead the response to critical incidents, acting as a technical lead during service disruptions.- Ensure root cause analyses are conducted and that the results are used to prevent future incidents.Strategic Planning and Optimization :
- Contribute to the strategy and planning of infrastructure improvements and investments.- Optimise existing infrastructure for cost, performance, and security.Security and Compliance :
- Ensure infrastructure is compliant with relevant industry standards and regulations.- Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated.Documentation and Knowledge Sharing :
- Ensure the creation and maintenance of system documentation.
- Promote a culture of knowledge sharing and documentation within the team.Required Qualifications :- Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience.- 10+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity.- Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.- Strong analytical, problem-solving, and decision-making skills.- Proven ability to manage and lead a diverse team, including remote members.- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.- Ability to work on-call as needed and respond to emergencies promptly.- Experience with high transactional e-commerce platforms.Preferred Qualifications :- Relevant certifications (e., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP).- Experience with infrastructure-as-code tools (e., Terraform, Ansible).- Experience in a highly regulated industry (e., finance, healthcare) is a plus.Benefits :- Competitive salary and performance-based bonuses.- Ongoing professional development opportunities and certification support.- Flexible work hours and remote work options.- Vibrant company culture
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Head - Network OperationsEmployement Type: Full timeContact Details:
Company: Leading ClientLocation(s): Hyderabad
Keyskills: IT Infrastructure Linux Terraform DevSecOps Ansible Problem Management Incident Management ITIL IT Compliance IT Operations IT Security
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Leading Client
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