Review and moderate user-generated content across platforms (text, image, video) for quality, appropriateness, and adherence to policies.
Flag, escalate, or remove content violating guidelines, including offensive or harmful materials.
Identify emerging content risks and report trends to the policy team.
Maintain high accuracy and turnaround time in reviewing content.
Provide feedback and insights to improve moderation processes.
Work effectively in a high-volume, fast-paced environment.
Required Skills:
Strong communication and analytical skills
Familiarity with content platforms (social media/forums/apps)
Good judgment and emotional resilience
Comfortable working in a sensitive content environment
Ability to work in 24/7 rotational shifts
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full time