Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Senior Customer Service Executive @ Muthoot FinCorp (MFL)

Home > Customer Success, Service & Operations - Other

Muthoot FinCorp (MFL)  Senior Customer Service Executive

Job Description

Key Job Responsibilities
To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts, customers, and potential customers
Achieve desired level of productivity to meet & contribute towards branch profitability targets.
Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
Conduct promotional activities for marketing and drive referral programs for customer acquisition
Responsible to handle day to day transactions and valuables.
Maintain all data and records related to daily transactions
Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes
Result Orientation
Customer Service & Retention Focus
Digital Mindset
Relationship Building
Process Knowledge/ Orientation
Effective Time Management
Cross Selling / Upselling Skills
Business Development
Communication Skills Proficiency in local language and English
Role Requirements
Educational Qualification Graduate
Experience Freshers / 1 year experience in lending / financial services

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Vijayawada, Guntur

+ View Contactajax loader


Keyskills:   Customer acquisition Time management Relationship building Focus Relationship Customer service Operations Financial services Senior Customer Service Executive

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Customer Service Representative(International Voice)

  • Trigent Software
  • 1 - 6 years
  • Pune
  • 1 day ago
₹ -5 Lacs P.A.

Customer Service (International Voice- 6 Months Contract)

  • Trigent Software
  • 0 - 5 years
  • Pune
  • 2 days ago
₹ -5 Lacs P.A.

Customer Service Executive

  • Muthoot FinCorp (MFL)
  • 0 - 3 years
  • Vijayawada, Guntur
  • 19 hours ago
₹ Not Disclosed

Customer Service Executive

  • Muthoot FinCorp (MFL)
  • 0 - 3 years
  • Anantapur
  • 19 hours ago
₹ Not Disclosed

Muthoot FinCorp (MFL)

QUALCOMM CDMA Technologies (QCT) is the largest provider of 3G chipset and software technology in the world, with chipsets shipped to more than 50 customers and powering the majority of all 3G devices commercially available. QCT partners with nearly 60 3G network operators around the globe and has t...