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ServiceNow CSM Consultant @ Infobeans

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 ServiceNow CSM Consultant

Job Description

What will your role look like
  • Able to identify system deficiencies and recommends solutions continual service improvements
  • Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n)
  • Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server
Why you will love this role
  • Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded
We would like you to bring along
  • Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL.
  • Experience with ServiceNow CSM, ITSM, and Service Portal
  • Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management)
  • Solid knowledge of CSM module
  • Experience with instance upgrade and patching
  • Experience with SOAP, RESTful API, scripting with ServiceNow
  • Worked on multiple integrations of ServiceNow-Monitoring Tools
  • Experience in Agent workspace and Virtual agent
  • Functional knowledge of the CSM module of ServiceNow.

Location - Chennai,Indore,Pune,India

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Infobeans
Location(s): Indore

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Keyskills:   rest javascript itsm csm soap css web services cmdb ui policy service catalog change management mid server jms servicenow java ui incident management service improvement itom html discoverer servicenow development client scripts itil

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Infobeans

InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...