Lead Software Engineer - Test @ Freshworks

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Lead Software Engineer - Test

Freshworks
7 - 9 years
Bengaluru
25 days ago
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Job Description

Overview

At Freshworks, quality isn t a checkpoint it s part of our engineering DNA. As a Lead Software Engineer in Test, you ll be the technical owner of automation strategy and test architecture for products used by thousands every day. You ll work at the intersection of code, tooling, performance, and product confidence ensuring we ship fast without breaking things.

If you think like a developer, test like a user, and automate like an architect this role is built for you.

Responsibilities

Own and evolve the entire testing lifecycle strategy, tools, coverage, and automation ROI.
Build scalable automation frameworks for UI, API, and microservices.
Define quality gates across SDLC and drive shift-left testing practices.
Lead performance, non-functional, and cross-browser testing initiatives.
Partner with Dev and DevOps teams to integrate automation into CI/CD pipelines.
Drive continuous improvement in test coverage, stability, and developer confidence.
Provide technical leadership across multiple QA pods.
Review test code, mentor team members, and guide debugging and root cause analysis.

Requirements

7-9 years of experience in QA automation and engineering.
Problem-Solving & DSA: Solves medium-level algorithmic problems with optimized time/space complexity, using the right data structures, demonstrating strong analytical thinking and applying OOP for extensible automation code.
Test Automation: Expertise in Selenium automation (Webdrivers, Xpath, CSS Selectors), proficient in UI & API automation, and experienced in Automation Framework Development.
Testing Methodologies: Deep understanding of STLC, Test Management, Test Strategy, Test Coverage, and various Test Frameworks, including release processes. Proven experience developing reusable test frameworks from scratch.
Manual Testing: Competence in performing comprehensive manual tests.
Communication: Clearly articulates thought processes and problem-solving approaches.
Leadership & Collaboration: Demonstrates ownership, effective teamwork, and potential for mentoring.
Hands-on with tools like Selenium, Postman, JMeter, or similar for UI/API/performance testing.
Experience in CI/CD pipelines, test strategy planning, and automation architecture.
Strong debugging and defect analysis skills in distributed systems.

Qualifications

Degree in Computer Science, Engineering, or a related technical field.
Hands-on mindset someone who codes and tests at production-level standards.
Excellent

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Test Analyst
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Bengaluru

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Keyskills: Computer science Automation Manual testing Functional testing Debugging Performance testing Data structures Selenium Distribution system SDLC

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Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...

Lead Software Engineer - Test @ Freshworks

Home > Quality Assurance and Testing