Infrastructure Engineering Lead Analyst
- A Large Global
- 6 - 8 years
- Hyderabad
- 2 days ago
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Job Description
Key Skills: ServiceNow, ServiceNow Discovery, ITOM, CMDB
Roles and Responsibilities:
- The creation of automated discovery plans with ownership of discovery support
- Maintaining CMDB including: data updates, CI creation/retirement, integration maintenance (service graph connectors and custom)
- Integrating the CMDB with other books of records across the technology organization
- Driving service owners across the technology to ensure the CMDB remains healthy and up to date
- Identifying key performance indicators and developing dashboards capable of tracking CMDB health and identifying areas where focus is needed
Skills Required:
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Strong influencing/negotiation skills.
- Strong interpersonal/relationship management skills.
- Strong time and project management skills.
- Familiarity with most of the following technologies - JavaScript, Angular
- Familiarity with agile methodology including SCRUM team leadership.
- Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
- 6 to 8 Years of experience required.
- 6+ years' experience managing CMDB discovery execution and patterns.
- 5+ years' experience in automation technologies: Ansible, Phython and Powershell.
- 5+ years' experience in CMDB management in ServiceNow
- ITIL v3+ certification
- Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
- Excellent oral and written communication skills.
- Demonstrated ability to define and develop customized solutions that meet business requirements.
- Demonstrated ability to prioritize workload and meet project deadlines.
- Ability to adapt in a dynamic work environment and make independent decisions.
- Willingness to work a flexible schedule to accommodate project deadlines and/or after-hours support.
Education: Bachelor's degree or equivalent work experience required.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: A Large GlobalLocation(s): Hyderabad+ View Contact
Keyskills: ServiceNow CMDB ServiceNow Discovery ITOM
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