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Manager - Delivery @ Omega Healthcare

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 Manager - Delivery

Job Description

We are looking for a skilled professional to join our team as a Manager - Delivery in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 13 years of experience and be based in Mumbai. Roles and Responsibility
  • Manage and oversee the delivery of projects, ensuring timely completion and quality results.
  • Coordinate with cross-functional teams to identify and prioritize project requirements.
  • Develop and implement effective project plans, resource allocation, and risk management strategies.
  • Monitor and report on project progress, identifying areas for improvement and implementing changes.
  • Collaborate with stakeholders to gather business requirements and provide solutions that meet their needs.
  • Ensure compliance with organizational policies, procedures, and industry standards.
  • Job
  • Proven experience in managing multiple projects simultaneously, with a strong focus on customer satisfaction.
  • Excellent communication, interpersonal, and problem-solving skills, enabling strong collaboration with diverse stakeholders.
  • Strong analytical and decision-making skills, with the ability to interpret complex data sets.
  • Experience working in a fast-paced environment, prioritizing tasks and managing competing demands.
  • Ability to adapt to changing priorities and deadlines, demonstrating flexibility and resilience.
  • Strong leadership skills, motivating and guiding team members to achieve exceptional results.
  • Job Classification

    Industry: BPM / BPO
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Service Delivery
    Role: Service Delivery Manager
    Employement Type: Full time

    Contact Details:

    Company: Omega Healthcare
    Location(s): Chennai

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    Keyskills:   risk management project management resource allocation delivery management project planning resource management team management project scheduling program management pmo stakeholder management service delivery management agile

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    Omega Healthcare

    Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com