Engagement Manager @ Needs Ayurveda

Job Description

We are searching for a qualified engagement manager to oversee and maintain positive client relationships. As part of our customer service team, you will act as the primary point of contact for clients, ensuring they are allocated proper resources, consistently receive quality service, and have access to all the benefits listed in their contract.

Successful candidates will have excellent attention to detail and organizational skills, paired with the ability to manage multiple projects and clients. Because you'll play a vital role in our client relationship structure, candidates should also boast exceptional communication and interpersonal skills.

Engagement Manager Responsibilities:

• Assisting customers to implement and access company services.
• Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement.
• Resolving customer complaints and issues in a timely manner.
• Collaborating with the marketing and sales departments to brainstorm new campaigns and business ideas.
• Providing advice and guidance on how to improve customer engagement and develop lasting relationships.
• Answering all customers' questions and transferring them to the appropriate source for more detailed information.

• Any interested candidates to send their resumes and documents to  hidden_email

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   support customer safety equipment desk forklift operations customer service management heavy sales medical operator technician electrical director manager coordinator engineer