Tech Lead - Application Support
- Prodapt Solutions
- 15 - 20 years
- Chennai
- 14 days ago
- Email to a friend
- Report this job
Job Description
OverviewMust be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas.ResponsibiitiesMust be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas.Must be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Prodapt SolutionsLocation(s): Chennai
Keyskills: python presentation skills sql java application support oracle sql server docker plsql production support unix shell scripting git servicenow incident management devops linux jenkins shell scripting smartforms aws unix
Similar positions
Prodapt Solutions
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in