Senior Technical Lead - ServiceNow
- Prodapt Solutions
- 8 - 13 years
- Hyderabad
- 28 days ago
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Job Description
OverviewWe are ooking for a detai-oriented enterprise architect toassistin the impementation of programs for cient needs. The enterprise architect's responsibiities incude improving the current IT infrastructure,optimizingbusiness operations, and setting the direction and approach for integrating information appications and programs. The enterprise architect is aso responsibe forcataoging, deveoping, coordinating, communicating,maintaining, and enforcing overa enterprise architecture modes, representations, initiatives, capabiities, and components to adequatey perform the organization's business and technoogy activities. To be successfu as an enterprise architect, you shoud have exceent technica, anaytica, and project management skis. You shoud aso have strong eadership, communication, and interpersona skis Responsibiities Primary Skis: Service Now Deveopment, ServiceNow FSM, ServiceNow ITSM Secondary Skis: ServiceNow Workfow, ServiceNow Knowedge Management, ServiceNow Performance Anaytics Roes & ResponsibiitiesEvauating interna functions, business deveopment strategies, and IT processes and suggesting improvements. Creating business architecture modes to refect the organization's strategies and goas and creating and impementing business visions and goas. Evauating systems engineering, taent recruiting, and accounting modes for discrepancies and vunerabiities. Suggesting ideas to reduce costs in IT and business eadership. Organizing training to improve empoyees' knowedge and skis for future organizationa growth. Conducting research in taent management to improve the organization's business operations. Providingbusiness architecture and systems processing guidance. Ensuring the efficiency, security, and support of the organization's goas. Creating methods for compiance architecture, such as data storage, metadata management, and change contro.
Determiningand impementing buid versus buy strategies, mentor personne, and views of the overa business strategy.
Expertise in ServiceNow FSM modue configuration, customization, and integration. Proficiency in JavaScript, HTML, CSS, and other web technoogies. Experience with ServiceNow scripting and API integrations. Knowedge of ITIL processes and best practices. Exceent anaytica and probem-soving skis. Strong communication and interpersona skis. Abiity to work independenty and as part of a team. Strong organizationa and mutitasking abiities . Quaifications Bacheors degree in computer science, Information Technoogy, or reated fied. Certifications CIS- certification is mandatory. Additiona ServiceNow certifications are a pus. NoteCandidate shoud be wiing to earn new modues in ServiceNow as per Project requirements
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Prodapt SolutionsLocation(s): Hyderabad
Keyskills: css javascript servicenow html servicenow itsm rest project management api integration web services cmdb service catalog problem management change management java itsm incident management itom api discoverer servicenow development soap itil
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Prodapt Solutions
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...
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