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Solution Designer / BA with Lead To Cash & Telecom Domain @ Prodapt Solutions

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 Solution Designer / BA with Lead To Cash & Telecom Domain

Job Description

OverviewProdapt is looking for a Solution Designer / Business Analyst, who is a highly specialized professional who possesses in-depth knowledge and expertise in designing, implementing, managing, and troubleshooting networks.
  • Need Solution designer, Business Analyst with telecom domain experience.
  • Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX.
  • Should have solid understanding on different Service Fulfilment journey metrics.
  • Should have solid understanding of different OSS applications that support Lead to Cash journey.
  • Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects.
  • Exposure to deriving insights using data, identify improvements in the journey/processes, propose solutions on the identified improvement areas and provide consulting service to the telecom service providers is desirable.

  • Responsibilities
  • *Following Network OSS applications knowledge is mandatory - Inventory management (Service inventory/Physical inventory), Provisioning & Activation Syetem, Element Management System, Network performance management (monitoring, collecting data, reporting), Order orchestration. Knowledge on Network Monitoring System, Test & Diagnostics application, Incident and Change management system is desirable.
  • ServiceNow TNI module is mandatory (Telecom Network Inventory).
  • Knowledge on Telecom Access/Backhaul network, different network topologies, different network nodes for 5G Mobile service or VPN services or Non-Terrestrial Network or Cloud PBX is mandatory.
  • Knowledge on CRM/BPM systems is optional. Knowledge on Salesforce, ServiceNow is optional.
  • Ability to use telecoms, IT and enterprise architecture best practice methodologies, processes, functions, and data maps.
  • Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture
  • gathering for creating OSS service and solution design; Accountable for ensuring project delivery of multi-domain OSS solutions.
  • Ability to define and articulate complex architectures to non-technical stakeholders.
  • Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s.
  • Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria.
  • Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams.
  • Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed.
  • Functional DomainsAdvanced knowledge in atleast one listed belowNetwork Service LCM, Network Orchestration/MANO, Telemetry/RCA 5G, AI/ML, OTT domain knowledge is a plus.
  • Ensure the delivery of the solutions conforms to contractual outcomes and timescales.
  • Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process.
  • Experience in working in Service Fulfilment related proposals.
  • Performed the role of team lead (leading a team of atleast 4 members) is desirable.
  • Ability to work with stakeholders to create and define problem statements and root cause analysis.
  • Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous.
  • Validation of the documentation with stakeholders.
  • Capture and report back essential information from meetings.
  • Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge.
  • Use of collaboration and presentation tools like Mural.
  • Minimum Educational LevelBachelor Degree.
    Min Experience (Years):8
    Max Experience (Years):18
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Technical Architect
    Employement Type: Full time

    Contact Details:

    Company: Prodapt Solutions
    Location(s): Chennai

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    Keyskills:   5g telecom tni cloud telephony network topologies continuous integration web services ci/cd artificial intelligence change management microservices salesforce postman uml json netconf api jira crm ml tosca rest aiml node servicenow vpn agile

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    Prodapt Solutions

    Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...