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Salesforce Data Cloud Developer @ Genpact

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 Salesforce Data Cloud Developer

Job Description

Inviting applications for the role of Principle Consultant, Salesforce Developer- Data Cloud

In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud.


Responsibilities:

Data Cloud Development (Essential):

  • Design and implement data pipelines to ingest, transform, and load data into Data Cloud.
  • Develop data models and data flows to enable advanced analytics and insights.
  • Create data visualizations and dashboards to communicate data-driven insights.
  • Integrate machine learning and AI models into Data Cloud to enhance data analysis and prediction.

Agentforce Development (good to have):

  • Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency.
  • Experience in writing complex and multi-step Prompt Builder steps and flows
  • Implement complex Agentforce orchestration flows to automate multi-step processes.
  • Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms
  • Train and support users on Agentforce best practices.
  • Optimize Agentforce agents for performance and scalability.
  • Monitor Agentforce agents for errors and performance issues and implement corrective actions.

Minimum Qualification:

  • Proven experience in cloud data engineering or a similar role.
  • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
  • Proficiency in programming languages such as Python, Java, or Scala.
  • Experience with data modeling, ETL processes, and data warehousing.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Genpact
Location(s): Delhi, NCR

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Keyskills:   Data Cloud Marketing Cloud Salesforce

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