FIX Onboarding specialist
- Broadridge
- 0 - 2 years
- Mumbai
- 14 days ago
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Job Description
At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Maintains tight control over the project schedule, risks, scope of work and budget; ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships and provides day-to-day client advice and support. Promotes the organizations capabilities to clients, identifies sales opportunities to be forwarded to the account managers and achieves contract extensions or additional business within the account(s). Contracts may involve both short- and long-term commitment of service and vary significantly in value/strategic importance. Establish consistent processes for reviewing and assessing service metrics & reporting.
-Applies a theoretical knowledge-base to work to achieves goals through own work
-Characterized by specific functional expertise typically gained through formal education
-May provide guidance to others as a project manager using technical expertise
-Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
-Builds knowledge of the company, processes and customers
-Solves a range of straightforward problems
-Analyzes possible solutions using standard procedures
-Receives a moderate level of guidance and direction
Functional Knowledge:
-Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
Business Expertise:
-Understands key business drivers; uses this understanding to accomplish own work
Leadership:
-No supervisory responsibilities but provides informal guidance to new team members
Problem Solving:
-Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Impact:
-Impacts quality of own work and the work of others on the team; works within guidelines and policies
Interpersonal Skills:
-Explains complex information to others in straightforward situations
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.
Job Classification
Industry: BankingFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Background VerificationEmployement Type: Full timeContact Details:
Company: BroadridgeLocation(s): Mumbai
Keyskills: Basic Service level Interpersonal skills Sales KPI Project scheduling Budgeting Operations SLAS
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Broadridge
Broadridge Financial Solutions, Inc. ( BR ), a $5 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by ...
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