Process Associate Underwriting / Broker Technical Support Specialist @ Genpact

At Genpact, we don't just adaptto change we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpacts AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges.

If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team thats shaping the future, this is your moment

Genpact (NYSE: G) is an advancedtechnology services and solutions company that delivers lasting value forleading enterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, our teamsimplement data, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook.

Invitingapplications for the role of Process Associate Underwriting / BrokerTechnical Support Specialist 

Yourrole will require you to utilize your skills to process transactions for theUnderwriting / Broker Support Teams. You will require to the processing withexpected accuracy and within the expected timelines as per the businessrequirement. 

Responsibilities 

• Transaction processing for Broker support team (Wholesale ops) 

• Monitor and attend to requests via service platforms that require action in a timely manner 

• Responsible to comprehend, good customer service attitude to clearly articulate the resolution. 

• Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. 

• Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. 

• Operational support with multiple activities for client service teams 

• Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests 

Qualificationswe seek in you! 

MinimumQualifications 

• Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written 

• Should understand Basics of Insurance (if experienced) 

• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. 

• Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) 

• Proficient in English language- both written (Email writing) and verbal 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

PreferredQualification and Experience  

• Candidate having Broker (US P&C insurance) experience would be an asset 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

• Ability to work collaboratively as a key member of a team and independently with minimum supervision 

• Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure 

Why join Genpact?

* Be a transformation leader Workat the cutting edge of AI, automation, and digital innovation

* Make an impact Drive change forglobal enterprises and solve business challenges that matter

* Accelerate your career Gethands-on experience, mentorship, and continuous learning opportunities

* Work with the best Join140,000+ bold thinkers and problem-solvers who push boundaries every day

* Thrive in a values-drivenculture Our courage, curiosity, and incisiveness - built on a foundation ofintegrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers andgrowth makers at Genpact and take your career in the only direction thatmatters: Up.

Lets build tomorrow together

Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexualorientation, gender identity, physical or mental disability or any othercharacteristic protected by applicable laws. Genpact is committed to creating adynamic work environment that values respect and integrity, customer focus, andinnovation.

Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training.