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RR-0108653-Service Leader @ DXC Technology

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 RR-0108653-Service Leader

Job Description

Job Description:

Essential Job Functions:
Manage the day-to-day delivery of assigned client accounts.
Collaborate with Account Delivery Associates to ensure smooth account operations.
Develop and maintain client relationships to understand their needs.
Assist in budget management and cost control for the accounts.
Work with senior leadership to define and track key performance metrics.
Stay informed about industry trends and their impact on account strategies.
Address and resolve account-related issues and escalate when necessary.
Provide regular updates on account performance.

Basic Qualifications:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
Proven experience in account delivery and leadership roles
Proficiencies in strategic planning, client relationship management, and team leadership
Continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as PMP (Project Management Professional) is a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery - Other
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Mumbai

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Keyskills:   PMP Client relationship management Social media Project management Strategic planning Manager Technology Budget management Management Cost control Recruitment

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DXC Technology

DXC.technology DXC is the world¢¢s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billi...