Assistant Manager - Change and Release Management
- GreyOrange
- 6 - 7 years
- Noida, Gurugram
- 1 month ago
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Job Description
- Position: Assistant Manager - Change and Release Management
- Analyze, prioritize, classify, and schedule the Requests for Change (RFCs).
- Confirms the scope of the change, dependencies impact to the prod environment.
- Liaise with all necessary parties to coordinate change and release build, testing, and implementation strategies in accordance with schedules.
- Escalate the RFCs that are beyond the control of the CAB, to the IT executive committee.
- Review all implemented changes to make sure they have met their objectives.
- Review all outstanding RFCs awaiting consideration or awaiting action.
- Analyze Change Records to determine any trends or apparent problems that occur and seek rectification with relevant parties.
- Facilitate process audits and continual improvement.
- Experience in Stakeholder Engagement, Communication Planning, Change Measurement and Release Management (Change Readiness/Surveys, Risk Mitigation, Business Readiness).
- Apply structured global change management methodology and lead deployment activities.
- Create change management strategy, change plan and responsible for delivering all change management interventions.
- Working with stakeholders to create awareness, engagement and realize the benefits of change.
- Support execution of change activities for global region, across sites as necessary.
- Intermediate level Excel skills.
- Lead Team for Daily assignments and task allocation and mentorship.
- Lead Change Management KPIs to meet org Goals.
- Good communication skills.
- Experience working with Global Clients directly (Verbal comms exp preferred).
- ITIL Framework Awareness; ITIL V3 or V4 Certifications.
- Sets personal professional goals and takes accountability for own development
- Seeks feedback and reflect accordingly to improve performance
- Ability to communicate effectively with international clients and lead conversation
- Minimum 6-7 year of experience in Change and Release Management
- Preferred candidates with SDLC knowledge (Software development Life cycle)
Location: Gurgaon
Job Summary:
The opportunity is for a Change and Release Management Learning and Consultant. The individual should be prepared to work in a dynamic and flexible environment and changing requirements with frequent client interactions.
Key Responsibilities:
Requirement:
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Release ManagerEmployement Type: Full timeContact Details:
Company: GreyOrangeLocation(s): Noida, Gurugram+ View Contact
Keyskills: Process audit Stakeholder Engagement Change management Team leading Software development life cycle ITIL framework Release management international clients SDLC Risk mitigation
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