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Associate Customer Success Analyst : Fresher @ Insightsoftware

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 Associate Customer Success Analyst : Fresher

Job Description

Job Description

Responsibilities*
Work with internal and external teams using CRMs like Salesforce.

Ability to action on tickets based on severity and SLAs

Proactive approach to reach out to Stakeholders across multiple business units.

Basic understanding of Quotes, invoices, Pos, Renewals etc.

Achievements/Goals*
Work with internal and external teams using CRMs like Salesforce.

Ability to action on tickets based on severity and SLAs

Proactive approach to reach out to Stakeholders across multiple business units.

Basic understanding of Quotes, invoices, Pos, Renewals etc.

Qualifications

Qualifications / Requirements*
Freshers (2023- 2024 pass out) - (B.com/BBA (Finance)/MBA (Finance) background)

0-1 year of experience. Immediate joiners are most welcome.

Must have above 65% in all academic (10th, 12th and degree)

Analytical thinking, problem-solving, interpersonal, and relationship-building skills

High level of attention to detail

Work from office - Hyderabad location.

Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST)


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Insightsoftware
Location(s): Hyderabad

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Keyskills:   Fresher Hiring

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₹ 4.5-5 Lacs P.A

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Insightsoftware

INSIGHTSOFTWARE INTERNATIONAL PRIVATE LIMITED