A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Customer Service Representatives take time to specialise in their customers and their needs.
Keyskills: customer support customer relationship customer care
This involves various tasks such as checking baggage, providing information, assisting with boarding procedures, and ensuring safety protocols are followed. Ground staff also coordinate with other airport departments, including security and maintenance, to ensure timely and efficient operations...