Job Summary:
The Club Manager oversees all aspects of a clubs operations, including member services, staff management, financial performance, and facility maintenance. The manager ensures that the club delivers a high-quality experience to its members while maintaining operational efficiency and profitability.
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Key Responsibilities:
Manage daily operations of the club, including scheduling, staffing, and service delivery.
Supervise and lead department heads (e.g., food & beverage, fitness, front desk, events).
Maintain high standards of member satisfaction and handle member complaints or concerns.
Develop and execute marketing, sales, and membership growth strategies.
Oversee financial performance, budgeting, and expense control.
Ensure compliance with health and safety regulations, licensing laws, and club policies.
Coordinate and supervise events, tournaments, and social activities.
Recruit, train, and evaluate staff, promoting a positive and professional workplace culture.
Maintain club facilities, ensuring cleanliness, safety, and functionality.
Prepare and present reports to senior management or the board of directors.
Keyskills: facility services team handling leadership skills branch handling restaurant management guest relationship management interpersonal skills event management