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Support Analyst @ Kiya.ai

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 Support Analyst

Job Description

Hi Candidates,


We are hiring for Support Analyst (based on Linux/Unix)


Location- Mumbai

Exp- 3+ years

NP- Immediate to 30days


NO RELOCATION

JD


  • Knowledge and experience with Linux administration, Windows, AIX, WAS, CFT, Autosys and MQ Series
  • Experience with system scripting
  • Experience with Service Now ticketing system
  • Knowledge on any monitoring tools (e.g., Dynatrace, Kibana)
  • Familiarity with database technology is required: Oracle and SQL Server. Capability to execute basic scripts and queries
  • Familiarity with DevOps tools including Gitlab, Ansible, Jenkins.
  • Expertise in scripting on one of these (e.g., Python, Bash, PowerShell).
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Experience with any cloud platforms (preferably IBM Cloud).
  • Understanding of ITIL or similar ITSM frameworks & tools (e.g, ServiceNow, JIRA service management)
  • Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.)
  • Good written and spoken English
  • Ability to handle the issue autonomously
  • Measure and identify areas for improving Quality and overall Delivery
  • Capable of understanding the functionality of the application and work respectively with vigilance
  • Good Team Player

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Kiya.ai
Location(s): Mumbai

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Keyskills:   Script ITIL AutoSys L2 Support Unix Linux Application Support Production Support SQL

 Fraud Alert to job seekers!

₹ 4-9 Lacs P.A

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Kiya.ai

About Us\n\nWe are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and s...