Role & responsibilities
1) Solving issues of Microsoft Office 365 Applications i.e. Email, Teams,Word, Excel,Power Point,Sharepoint,One drive,Securities etc.
2) Solving hardware & software issue of Desktop, Laptop, Printer, Access Point,Servers
3)Installations of all softwares
4) Solving Networking related issues. Should be able to Be Punching I/O , RJ45 connector crimping. Should have knowledge of VLAN & basic switch configurations. Managing Firewall.
5)Coordinate with ISP to resolve issues
6)Inventory management
7)Taking care of regular backup activities
8)Preparing SOPs & Documentation related hardware & software
9)Management of conference room & Meeting room devices
10) Coordinate with Tally technician & resolving users tally related issue.
11)Managing antivirus console & security related softwares.
12)Solving CCTV related issues.
13)Coordinate with EPBX AMS Team & solve issue of EPBX
14)Managing Active Directory,DHCP,File servers with their respective Group policies.
15)Any other work assigned by HOD as per company requirement.
Keyskills: erp Hardware Networking servers
MasterSoft is India’s leading education ERP provider with over 22 years of domain experience. We have partnerships with big giants like Microsoft and AWS. We are currently catering to over 2000 Schools, Colleges and Universities including NITs, IIITs