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Sales Operations Analyst @ Accenture

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Accenture  Sales Operations Analyst

Job Description


Skill required:
Sales Support - Sales Enablement
Designation:
Sales Operations Analyst
Qualifications:
Any Graduation
Years of Experience:
3 to 5 years About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do
Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity.
What are we looking for
"Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication
Skills:
  • Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical
    Skills:
  • Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational
    Skills:
  • Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. "QualificationAny Graduation
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Sales & Business Development
    Role Category: Sales Support & Operations
    Role: Sales Operations / Enablement
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Hyderabad

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    Keyskills:   crm systems report generation data manipulation microsoft office suite client relationship sales presentations revenue generation customer relationship customer service sales activities crm management sales sales operations data entry crm

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