Role - Regional Service Delivery Manager
Location: Chennai & Mumbai
Company: Accel IT Services, a division of Accel ltd.
About Us:
Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure Management Services, Large Project Management, Cloud Infrastructure, Enterprise Security, RPA, Managed Services, and Training. With the acquisition of Computer Factory Private Limited and Ensure Services (India) Limited, the company has expanded its geographic footprint and portfolio across Country.
Position Overview:
We are hiring a highly experienced and strategic Regional Service Delivery Manager to take care of key accounts in a region to addres and ensure Service operations SLA and other performance parameters are met with an acceptable CSAT level. Candidate Should have strong customer interface addressing process, people and operational issues and a provel talent in leading large-scale service delivery teams.
Key Responsibilities:
Required Qualifications:
Perks and benefits
*How to Apply:*
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to ba*****k@ac*****s.com
Preferred candidate profile - Candidates who are willing to join within 15 to 30 Days are highly preferrable.
Keyskills: Service Delivery Team Management Escalation Management IT Operations Management Brand Management Amc Service Delivery Management SLA Management Revenue Generation Service Operations
Accel IT Services is a division of Accel Limited, a BSE listed company with 3 decades of experience in the IT, Media and Electronic Manufacturing industry. Started in 1991 in Chennai, Accel Limited continues to pursue its diversified interest in media, electronic manufacturing,electronics research ...