Consultant- Windows 11 Migration @ Genpact

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant- Windows 11 Migration Enginee r We are looking for an experienced Windows Migration Engineer to support the transition from Windows 10 to Windows 11 across the enterprise. The ideal candidate will have strong expertise in OS deployment, endpoint management, user data migration, application compatibility testing, and troubleshooting . Plan, design, and execute Windows 10 to Windows 11 migration strategies. Responsibilities Assess system compatibility, hardware requirements, and application readiness for Windows 11. Utilize tools like Microsoft Endpoint Configuration Manager (SCCM/MECM), Intune, and Autopilot for deployment. Develop and test golden images, task sequences, and group policies for Windows 11. Perform pilot migrations , analyze feedback, and implement improvements before full-scale deployment. Troubleshoot and resolve hardware, software, driver, and compatibility issues related to the upgrade. Work with IT support teams and end-users to ensure a seamless migration experience. Document migration processes, standard operating procedures (SOPs), and best practices. Ensure compliance with security policies, patch management, and endpoint protection standards. Qualifications we seek in you! Minimum Qualifications/Skills Bachelors degree in computer science, Information Technology, or a related field. Effective problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Preferred Qualifications/ Skills Troubleshoot network, application, and compatibility problems . Assist users with profile migration, file recovery, and access issues . Post installation Windows 11 support when needed. Work with IT Service Desk teams to resolve escalated tickets. Perform log analysis and event viewer troubleshooting for system errors. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 3, 2025, 8:51:44 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time,

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Keyskills:   troubleshooting Autopilot patch management network troubleshooting log analysis application compatibility testing