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Principal Instructional Design (Content Strategist) @ Sumtotal Systems

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 Principal Instructional Design (Content Strategist)

Job Description

As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to hands-on labs and assessments.
 
Job Responsibilities
  • Own the content development lifecycle plan, research, script, storyboard review, strategic video review, and iterate for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies.
  • Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation
  • Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids.
  • Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format.
  • Align content with industry certification frameworks (eg, Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes
  • Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness.
  • Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization.
  • Ensure instructional consistency, voice, and quality across all course deliverables and formats.
  • Optionally support bootcamps (virtual training delivery) and mentor junior content developers
Skills Required
  • Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development.
  • Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery.
  • Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives.
  • Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles.
  • Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines.
  • Relevant certifications in Infrastructure/DevOps (eg, Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+).
Preferred/Additional Skills:
  • Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement.
  • Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies.
  • Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy.
  • Experience in analyzing learner feedback and improving content based on performance and engagement data.
  • Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs

Job Classification

Industry: E-Learning / EdTech
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps - Other
Employement Type: Full time

Contact Details:

Company: Sumtotal Systems
Location(s): Hyderabad

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Keyskills:   Training delivery Leadership development orchestration digital content Networking Instructional design devops CCNA System administration

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Sumtotal Systems

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