Mainframe Batch & Console operations
- NTT DATA Business
- 5 to 9 Yrs
- All India
- 18 days ago
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Job Description
- Minimum Requirements/Qualifications: Typically requires 5 Years of relative experience in Mainframe Batch & Console operations. Knowledge and use of job scheduling software - CA-7 / CA-11 products. Knowledge with hands on experience in z/OS environment MVS, JES2, ISPF, JCL. Should be knowing basic commands on MVS, JES2, DB2 and CICS PRE/POST IPL Process Shutdown / Startup process for IDMS, DB2 and CICS. Should be able to handle console messages, WTORs and resolve Contention issue. Willingness and ability to work any shift assigned including weekend days and holidays as part of a standard schedule is a must. Willingness and ability to work overtime / alternate shifts as needed and possibly with short notice. Must be reliable and dependable; flexible to changing shifts to ensure proper staff coverage during planned / unplanned absences or special business processing times such as Quarter End / Year End. Ability to handle multiple simultaneous tasks in dynamic and high-pressure situations, prioritize them accordingly and react quickly to issues is essential and a must to be successful within this role. Ability to follow implicit instructions when needed but also use experience/working knowledge to "think outside the box" when solving issues. Needs to understand deviances from the norm and resolve using prior experiences and resources available. Solid initiative and follow-through; ability to work with minimal intervention or follow up and see tasks through to completion without continual intervention or follow-up. Solid verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, service partners and subject matter experts. Good teamwork & collaboration skills Strongly preferred but not required: Prior experience in an IT Operations support role (Command Center Operations, Network Operations Center, Service Desk, etc.) performing hands-on IT Infrastructure & Application troubleshooting and resolution. Familiarization of ITIL processes (Event, Incident, Change, Problem, etc.). Experience using ServiceNow or other incident ticket tracking system. Experience using Orion SolarWinds, BigPanda, OpsRamp or any other event management/Monitoring systems Shift timing will be on Monday 6:30 AM till 3:30 PM, rest other days it will be 9 AM till 6 PM. Sat and Sun will be working days. Resources will get week off on weekdays instead of Sat/Sun,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Mainframe Batch & Console operationsContact Details:
Company: NTT DATA BusinessLocation(s): All India+ View Contact
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