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NTT Data-Hiring For Hiring Associate @ NTT DATA, Inc.

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 NTT Data-Hiring For Hiring Associate

Job Description

"NTT DATA- Helpdesk Associate - Looking for Immediate Joiners-Bangalore "

Role & responsibilities

Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration and maintenance.
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements.
  • Willing to learn & grow in other IT Business areas

Requirements for this role include:

  • Excellent English written and verbal communication skills.
  • Exceptional customer service skills.
  • Great Team player
  • Great communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug finding, and resolution
  • Ability to work independently within a diverse global team
  • IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)

In addition, preferable skills and behaviors include:

  • Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
  • Knowledge in Desktop Support
  • Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications
    like MS Visio MS Excel & MS Power point etc.

Preferences: - Optional (nice-to-haves)

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do

- ITIL foundation certified Flexible Willing to work in a Rotational 24*7

Perks and benefits

* Health Insurance Covered up to 5 Lak

* Cab Facilities available

* Time - Off Benefits

* Wellness Benefits

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Bengaluru

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Keyskills:   Vpn Troubleshooting Outlook Configuration VPN Configuration Active Directory International Voice Process

 Fraud Alert to job seekers!

₹ -4.5 Lacs P.A

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NTT DATA, Inc.

Company DetailsNTT DATA, Inc.