NTT Data-Hiring For Hiring Associate
- NTT DATA, Inc.
- 1 - 4 years
- Bengaluru
- 9 days ago
- Email to a friend
- Report this job
Job Description
"NTT DATA- Helpdesk Associate - Looking for Immediate Joiners-Bangalore "
Role & responsibilities
Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration and maintenance.
- Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements.
- Willing to learn & grow in other IT Business areas
Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
In addition, preferable skills and behaviors include:
- Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
- Knowledge in Desktop Support
- Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications
like MS Visio MS Excel & MS Power point etc.
Preferences: - Optional (nice-to-haves)
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do
- ITIL foundation certified Flexible Willing to work in a Rotational 24*7
Perks and benefits
* Health Insurance Covered up to 5 Lak
* Cab Facilities available
* Time - Off Benefits
* Wellness Benefits
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: NTT DATA, Inc.Location(s): Bengaluru
Keyskills: Vpn Troubleshooting Outlook Configuration VPN Configuration Active Directory International Voice Process
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in