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Desktop Support Engineer @ Itmantra Techintellect

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 Desktop Support Engineer

Job Description

Job description

  • OS installation from USB devices or network boot,
  • VPN client configuration and support for remote users,
  • Password reset, expiry, new users, deletion of users in active directory,
  • Printer installation, configuration and support - both USB & Network,
  • Hardware trouble shooting of desktops & laptops,
  • Knowledge of components like hard disk, rams, processors, motherboard in computer,
  • Ticketing tool for call logging & call analysis,
  • Follow-up with end users to provide status updates,
  • Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support,
  • Maintaining IT Asset inventory,
  • Coordinate with vendors to procure IT related equipments or peripherals,
  • Antivirus support,
  • Remote session for out of office users,
  • Familiar with Windows OS & MS Office,
  • Email setup in MS Outlook (IMAP & POP account knowledge),
  • Basic network troubleshooting like LAN & Wi-Fi,
  • User data backup & restore,
  • Ms office O365 support & experience in teams & Onedrive,
  • Setting up laptop with projector & conferencing equipments
  • Basic support on Macbook & other Apple devices.
  • MDM (Intune exp)
  • VDI (any citrix or VM)

Interested candidate can share their updated resume on below contact No along with below details.

Vrushali (HR)

Mobile (Whatsapp) No. - 9920105***

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Job Classification

Industry: Hardware & Networking
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware
Role: Hardware Installation & Maintenance
Employement Type: Full time

Contact Details:

Company: Itmantra Techintellect
Location(s): Bengaluru

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Keyskills:   OS Installation End User Support Printer Troubleshooting Outlook Configuration Desktop Support Desktop Troubleshooting Hardware Troubleshooting

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₹ 2-4 Lacs P.A

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Itmantra Techintellect

ITMantra TechIntellect Pvt. Ltd.