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Customer Support Representative @ Artech Infosystems

Home > Customer Service (International)

Artech Infosystems  Customer Support Representative

Job Description

    We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,

    perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.

    This will involve interact with candidates via email, phone call, instant messaging.

     

    Responsibilities:

         Handle inbound/outbound calls and resolve candidates queries and complete job application.

    • Respond to candidates queries over email/text.
    • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
    • Ensure Customer Satisfaction
     

    Requirements:

     

    • Excellent communication skills (verbal and written).-MUST
    • Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
    • Experience working and delivering under strict timeline.
    • Should have neutral accent
    • An ability to handle sensitive and confidential information.
    • Agile and flexible with work schedule.
    • Logical and analytical thought process.
    • Willing to work in any US shift (EST/CST/MST/PST).

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Artech Infosystems
Location(s): Bengaluru

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Keyskills:   international voice process voice process semi voice international international bpo customer support

 Fraud Alert to job seekers!

₹ 0 to 4 Yr

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Artech Infosystems

Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.