Sr. Employee Relations Manager
- Opentext
- 8 - 13 years
- Bengaluru
- 2 days ago
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Job Description
The OpportunityAs a core part of the newly formed Employee Relations Centre of Excellence, youll partner with Regional HR leadership across India and APJ. This role provides strategic guidance and hands-on support on ER matters like performance management, investigations, grievances, policy compliance, accommodations, and offboardingall with a strong focus on applicable labor laws in India and the Philippines.
What Youll Do- Provide coaching to leaders and HR on performance improvement, feedback delivery, disciplinary action, and exitsensuring fairness and proper documentation
- Lead investigations: assemble teams, collect data, interview relevant parties, and present objective findings and recommendations
- Collaborate with Global ER to customize international policies and tools for the regional context
- Handle emotionally sensitive cases with neutrality and discretion, including mediation between employees
- Advise on HR legal issues, including accommodations and policy compliance in consultation with Legal teams
- Apply your expertise in India and Philippines labor laws for ER case resolution and risk mitigation
- Use active listening, critical questioning, and analysis to help leaders normalize challenging situations
- Prepare monthly/quarterly reports on ER metrics, identifying trends and recommending improvements
- Maintain strict confidentiality and integrity in managing sensitive employee data and cases
- A bachelors degree (HR, Law, or equivalent professional experience)
- 8+ years of experience in Employee Relations, with strong IR case management skills
- Proven ability to conduct neutral and timely investigations
- Excellent communication, listening, and mediation abilities
- Strong judgment with the capability to handle multiple cases in a fast-paced environment
- Deep knowledge of India and Philippines employment legislation
- High ethical standards and the ability to build trust at all levels
- Experience mentoring HR partners or ER specialists.
Job Classification
Industry: Software ProductFunctional Area / Department: Human ResourcesRole Category: Employee RelationsRole: Employee Relations ManagementEmployement Type: Full timeContact Details:
Company: OpentextLocation(s): Bengaluru
Keyskills: employee relations ir hrsd case management recruitment joining formalities orientation hr generalist activities management skills grievance handling hr operations exit formalities employee engagement induction payroll performance management
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