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Software Developer (Chatbot AWS Lex) @ Capgemini

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 Software Developer (Chatbot AWS Lex)

Job Description


 Your Profile 
  • Strong experience with Amazon Lex and Amazon Connect.
  • Proficiency in AWS services such as Lambda, CloudWatch, DynamoDB, S3, IAM, and API Gateway.
  • Programming knowledge in Node.js or Python.
  • Experience with contact center workflows and customer experience design.
  • Understanding of NLP and conversational design best practices.
  • Familiarity with CI/CD processes and tools in the AWS ecosystem.
    •  Your Role 
  • Design, develop, and maintain voice and chatbots using Amazon Lex.
  • Integrate Lex bots with Amazon Connect for seamless customer experience.
  • Configure Amazon Connect contact flows, queues, routing profiles, and Lambda integrations.
  • Develop and deploy AWS Lambda functions for backend logic and Lex fulfillment.
  • Collaborate with cross-functional teams to understand requirements and deliver effective solutions.
  • Monitor and optimize bot performance, ensuring high availability and responsiveness.
  • Troubleshoot and resolve issues related to AWS services and integrations
    •  What youll love about working here 
  • You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • You will have theopportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
  • Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work .
  • Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
    •  About Capgemini  Location - Pune,Mumbai,Hyderabad,Chennai,Bengaluru

    Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Quality Assurance and Testing
    Role: Software Developer in Test (SDET)
    Employement Type: Full time

    Contact Details:

    Company: Capgemini
    Location(s): Mumbai

    + View Contact

    Keyskills:   continuous integration python aws iam amazon lex aws chatbot software development dynamo db api gateway natural language processing ci/cd javascript high availability routing node.js lambda expressions iam troubleshooting api db amazon cloudwatch

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