Senior IT Business Analyst
- Orange Business
- 3 - 5 years
- Noida, Gurugram
- 7 days ago
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Job Description
Experience: 3-5 years
Role Summary
Own end-to-end delivery of complex Pega initiatives in a telecom context Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results
Own end-to-end delivery of complex Pega initiatives in a telecom context Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results
Key Responsibilities
Stakeholder Engagement: Lead workshops with GDO, to capture and refine business requirements
Solution Design: Analyze needs for Pega applications, draft functional specs, impact analyses, and executive briefings
Integration Oversight: Identify dependencies on external systems; coordinate REST/SOAP-based API delivery across IT teams
Lifecycle Deliverables: Produce solution proposals, UAT plans, backlog grooming artifacts and dependency matrices
Policy & Governance: Contribute to Pega governance policies and champion their implementation
Team Leadership: Mentor junior analysts/developers, guide technical design, and supervise small workstreams
Backlog & Prioritization: Own the product backlog, set priorities in line with business value, and maintain stakeholder satisfaction
Quality Assurance: Validate that delivered solutions meet requirements through rigorous testing and user-acceptance activities
Required Skills & Qualifications
3-5 years in Business Analysis or Pega consulting/development, including BSS domain exposure
Pega Business Architect (or System Architect) certification preferred
Proven track record across full project lifecycles (requirements, design, test, rollout)
Solid facilitation skills and experience with TMF-aligned processes and APIs
Hands-on knowledge of REST/SOAP, XML/XSD and SQL
Agile/Scrum practitioner; certifications in BA or Scrum are a plus
Excellent communication, leadership and stakeholder-management abilities
Bachelor s degree in Computer Science, Engineering, Business or related field
Be part of a global team building Orange Business s next-generation Service Delivery Application on Pega, driving seamless customer experiences across globally Work with cutting-edge Pega automation to streamline order management, fulfillment and support processes for our international telecom customers Help shape a scalable, high-performance platform that meets dynamic market demands and evolves with emerging digital services
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: Order management Telecom Automation Manager Quality Assurance Bss Business analysis XML Consulting Pega SQL
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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