Primary Responsibilities:
Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement
issuance / Refunds etc. for all channels / products of respective branch within defined
TATs.
Providing support for faster claim settlement in coordination with the respective
stakeholders.
Ensuring 100% Policy Issuance through Policy Issuance Portal for respective
branch as per defined TAT.
Supporting customers / PoSPs of respective branch in terms of timely resolution of their
issues / concerns in coordination with respective stakeholders.
Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets /
issues of respective branch.
Establishing strong connect with insurance companies / hospital network / Garages /
Mahindra eco system & other respective stakeholders.
Keyskills: Motor claims Insurance portal handling Policy Issuance Insurance Claims Insurance Operations Claim Settlement Policy Servicing Motor Insurance