Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Employee Experience Coordinator @ IntouchCX

Home > University Level Educator

 Employee Experience Coordinator

Job Description

About the Job

Were changing the way people think about customer care, and we need your help!

Are you ready to make a positive impact on the lives of others? Were looking for an Employee Experience Coordinator to ensure our employees are engaged and happy while at work. This is an exciting, creative and challenging role, and the ideal candidate is someone who likes to take the lead. Duties include helping to plan, facilitate and execute employee engagement programs, communicate important messages to staff and pass on team member feedback to leadership.

As an Employee Experience Coordinator, You Will

  • Help leadership meet corporate and program level retention goals, while being a company ambassador that ensures an exceptional level of employee experience
  • Be flexible, as function and responsibilities will change as corporate engagement programs for our campuses evolve
  • Be trustworthy and set the tone for employees on-site, helping them to be engaged, motivated and successful
  • Collaborate with corporate and on-site teams with their unique engagement needs and goals
  • Support leadership in gathering employee feedback for their campus, host focus groups, distribute online surveys and establish other corporate employee feedback channels
  • Work with other on-site and remote Campus Employee Experience Coordinators, and Employee Experience leadership to achieve goals and efficiency
  • Be a brand ambassador and communication hub for all employees on-site while keeping an overall pulse of the campus
  • Assist in planning and facilitating corporate events
  • Support leadership in prioritizing overlapping projects and initiatives, ensuring clear expectations are set
  • Communicate frequently and transparently with site and corporate leaders

As an Employee Experience Coordinator, You Have

  • High school diploma or equivalent (required)
  • Some post-secondary or completion of post-secondary schooling (preferred)
  • Strong verbal and written communication skills
  • Exceptional organizational and time management skills must be able to multitask and prioritize
  • The ability to implement change and innovation
  • Ability to collaborate with a diverse group of people
  • Motivation to help others thrive at work and maintain a positive attitude
  • The ability to adapt as functions and responsibilities change
  • A creative and outgoing personality

Job Classification

Industry: BPM / BPO
Functional Area / Department: Teaching & Training
Role Category: University Level Educator
Role: Academic Coordinator
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

+ View Contactajax loader


Keyskills:   Employee Experience time management customer care Employee Experience Coordinator

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Employee Experience Coordinator

  • IntouchCX
  • 1 - 4 years
  • Hyderabad
  • 3 days ago
₹ Not Disclosed

Academic Coordinator

  • Client Server Tech
  • 1 - 3 years
  • Hyderabad
  • 1 month ago
₹ Not Disclosed

IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...