Join Our Team as a Technical Project Manager for Security Remediation
Job Summary: We are seeking a highly motivated and detail-oriented Project Manager - Technical Writer to join our dynamic security team. This pivotal role is responsible for managing the remediation and ticketing process for various lines of business, ensuring that identified security issues are effectively addressed and escalated. The ideal candidate will possess a unique blend of project management expertise and technical writing skills to drive our security remediation efforts, enhance our reporting capabilities, and ensure compliance with our service level agreements (SLAs). If you are passionate about security, an expert in clear and concise communication, and adept at managing complex projects, we encourage you to apply.
Key Responsibilities: Remediation and Ticketing Management: Oversee the end-to-end lifecycle of security remediation and ticketing for all lines of business. This includes tracking vulnerabilities, assigning tasks, and ensuring timely resolution of identified issues.
Technical Documentation: Develop and maintain a comprehensive library of technical documents, including standard operating procedures (SOPs), process workflows, and remediation guides.
Metrics and Performance Tracking: Develop and manage a robust system for tracking and reporting on key performance indicators (KPIs) for security remediation operations across all lines of business.
Qualifications:
Experience:
Proven experience in a project management role, preferably within a security or IT environment.
Demonstrated experience in technical writing, with a strong portfolio of clear and concise documentation.
Experience with ticketing systems (e.g., Jira, ServiceNow, Azure DevOps) is highly desirable.
Familiarity with security concepts and vulnerability management processes.
Skills:
Exceptional written and verbal communication skills, with the ability to translate complex technical information for both technical and non-technical audiences.
Strong organizational and time-management skills, with the ability to manage multiple projects and priorities simultaneously.
Proficiency in GSuite (Docs, Sheets, Slides) and project management software.
Excellent analytical and problem-solving abilities.
A keen eye for detail and a commitment to accuracy.
Keyskills: Ticketing Management Service Now Ticketing Vulnerability Management Remediation Azure Devops Jira Tool Cyber Security Ticketing Tools
Who We Are: At Amiti we build technology based solutions so our customers can be more successful.Were a technology company building the worlds most advanced and uncomplicated digital marketplace.Were a data company helping customers buy and sell smarter with clear, actionable insights they can unde...