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Customer Service Executive @ Teleperformance (TP)

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 Customer Service Executive

Job Description

*Job Title:* Customer Support Representative

*Company:* [Teleperformance]
*Location:* [Remote]
*Job Type:* Contractual

*Job Description:*

We are seeking highly motivated and customer-focused individuals to join our team as Customer Support Representatives. We have multiple positions available with different CTC (Cost to Company) packages.

*Positions Available:*

1. *Back office Position


(CTC: 22,000)*
- In-hand salary: 17,000
- Last working day: 30th October
- Working days: 6 days a week with 1 rotational off
- Experience: 1 year (graduate degree required)
- System requirements: Windows 10 and above, RAM 8GB and above, USB headset, power backup, and broadband connection with a minimum speed of 30 Mbps



2. *Retention Position


(CTC: 18,000)*
- In-hand salary: 14,000
- Last working day: 30th September
- System requirements: Same as above



3. *L2 Position (CTC: 21,000)*
- In-hand salary: 16,000
- Experience: 1 year (non-telecom experience mandatory)
- Education: Graduate or undergraduate degree
- Last working day: 30th September

*Key Responsibilities:*

- Provide excellent customer support and resolve customer queries
- Work in a fast-paced environment and meet performance targets
- Collaborate with team members to achieve customer satisfaction goals

*Requirements:*

- Graduate or undergraduate degree
- 1 year of experience (non-telecom experience mandatory for L2 position)
- Excellent communication and problem-solving skills
- Ability to work in a team environment and meet performance targets

*What We Offer:*

- Competitive salary package
- Opportunities for growth and development
- Collaborative and dynamic work environment

CONTACT DETAILS:


HR Abhiroop - 7003303*** (Call/Whatsapp)


HR Bishal - 8789141*** (Call/Whatsapp)


Interested candidates can drop resumes on the mention whatsapp numbers with below personal Information.


Name:

Address:

Languages:


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Contract

Contact Details:

Company: Teleperformance (TP)
Location(s): Kolkata

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Keyskills:   English should be fluent along with Hindi. Own System is Mandatory

 Fraud Alert to job seekers!

₹ 1.5-2.5 Lacs P.A

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Teleperformance (TP)

www.outpace.in