Cloud Operations Manager- TechSales
- Informatica
- 10 - 15 years
- Bengaluru
- 22 hours ago
- Email to a friend
- Report this job
Job Description
Were hiring an Cloud Operations Manager- TechSales to lead our global cloud infrastructure team in Bangalore (Hybrid) . Youll ensure secure, scalable, cost-effective cloud environments for demos and enablement, leading a global support team and collaborating with Sales, Cloud Architects, and Partners to lead technical sales excellence.
You will report to the Director, Technical Sales Support
You will work with Technical Sales systems to build automation that streamlines workflows, reduces cloud costs, and speeds environment readiness. Partnering with R&D and DevOps, youll manage platform operations like patching and upgrades to ensure uninterrupted demos. Regular collaboration with IT, Security, and InfoSec teams will maintain compliance. Success requires expertise in hybrid/multi-cloud architecture, security, and governance. Youll also mentor your team, coordinate with Sales and IT, and manage 24/7 support for reliable operations.
Technology Youll Use Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Docker, Kubernetes, Infrastructure automation, Monitoring
Your Role ResponsibilitiesHeres What Youll Do
- Lead a global operations and support team providing 24x5 support, provisioning, monitoring, and incident response for technical sales cloud environments used in demos, PoCs, and training..
- Provision, maintain, and decommission cloud infrastructure (AWS, Azure, GCP, and Oracle Cloud resources) helping all Technical Sales team members perform demo related activities.
- Ensure systems uptime and reliability through monitoring, alerting, and observability frameworks. Perform performance tuning of runtime environments (VMs, docker containers and hybrid deployments).
- Improve automation plans to refine provisioning and deployment of technical sales resources.
- Collaborate with Technical Sales, IT, Partner teams, and product teams to align priorities and enhance infrastructure.
- Lead infrastructure projects focused on improving performance, reliability, scalability, and cost control.
- Implement resource governance to ensure compliance and manage cloud spend.
- Oversee risk and incident management with clear escalation and prompt resolution.
- Forecast resource usage and capacity planning to balance demand without overspending.
- Develop operational roadmaps and provide transparent reporting on environment health and indicators to leadership.
- 10+ years in cloud infrastructure/DevOps or operations, 3+ years in leadership
- Experience managing cloud-based technical sales environments on AWS, Azure, GCP, or Oracle Cloud.
- Expertise in mission-critical global environments, cloud security, compliance, and multi-cloud operations
- Experience with global support models and on-call management
- Proficient in infrastructure automation, scripting, Docker, and Kubernetes
- Analytical with an ability to improve cloud spend using usage data
- Translate technical needs into scalable solutions
- Knowledge of Informatica IDMC platform (runtime, configuration, deployment, and tuning)
- Experience supporting Sales demos, PoCs, and enablement platforms
- Proven collaboration with Technical Sales, GSI, and Partner teams
- Project management skills across infrastructure projects
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: DevOps ManagerEmployement Type: Full timeContact Details:
Company: InformaticaLocation(s): Bengaluru+ View Contact
Keyskills: Automation Data management GCP Analytical Incident management Informatica Oracle Operations Monitoring
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Informatica
Informatica Business Solutions Pvt Ltd Informatica is the world????????????????s No. 1 provider of data management solutions, in the cloud, on-premise or in a hybrid environment. More than 7,000 organizations around the world turn to Informatica for data solutions that power their businesses. ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in