Accounts Receivable Analyst
- Agilysys Technologies
- 1 - 2 years
- Chennai
- 10 days ago
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Job Description
- Manage customer accounts within assigned portfolio by engaging in emails and/or phone calls. This includes possible payment arrangements as well as building excellent customer service relationships to understand our customer s needs and issues.
- Document all contacts on ERP system and to provide any documentation required to expedite payment.
- Make recommendations to the Director of Customer Financial Services on the rescinding of credit terms, more aggressive collection tactics or dispute resolution, based on productivity of customer contacts and overall payment performance.
- Prepare and provide monthly account statements for the customers within the assigned portfolio. This process includes identifying and reconciling unapplied payments and credits on the account.
- Identify problem accounts, write-offs, related adjustments and prepare appropriate documentation for management.
- Work collaboratively with various departments internally to resolve issues, improve processes, and manage customer accounts to expedite collections from customers in assigned portfolio.
- Collaborate closely with the business operations team on customer billing issues including: contract related questions, adjustments, pricing, disputes, returns and other miscellaneous questions.
- Maintain compliance with required internal controls and departmental procedures.
- Bachelor s degree in Finance, Accounting or related degree with 1-2 years Credit, Collections and/or A/R experience.
- Proficient in Microsoft Office software (Excel, Word, PowerPoint, Outlook).
- Excellent verbal and written communications skills.
- Ability to quickly build rapport with customers with clarity and comprehensibility.
- Highly organized and able to work independently.
- Ability to rapidly solve complex problems.
- Demonstrate positive and professional behavior as a member of a team.
- Experience with NetSuite software is a plus. And experience working with a software company.
- Experience in the hospitality or gaming industry.
- Ability to understand and match billing to contracts.
Job Classification
Industry: Software ProductFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ExecutiveEmployement Type: Full timeContact Details:
Company: Agilysys TechnologiesLocation(s): Chennai
Keyskills: Wireless Procurement Hospitality Billing Customer service Property management Gaming Financial services Software services Business operations
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Agilysys has been a leader in hospitality software for more than 40 years. Hospitality is all we do. With a strong track record for reliability - our Customers depend on our software to work and support to always be there. There's always room at Agilysys for another innovative mind and enthusiastic ...
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