Deputy Manager - Customer Success (Steel background)
- Jsw One Platforms
- 2 - 7 years
- Mumbai
- 2 days ago
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Job Description
Job Description
AM/DM - Customer Success
About JSW One & JSW Group
JSW One Platforms is a B2B e-commerce platform designed to build transparency, trust, and
ease-of-business for MSMEs in India. The JSW One Platforms are home to JSW One MSME and
JSW One Homes.
JSW One MSME, is a one-stop, multi-product digital marketplace, for MSMEs planning on
taking their business to the next level. We are an integrated platform that seeks to provide end-to- end services for the construction and manufacturing needs of a varied clientele by leveraging
JSW One catalogue, logistics, financing expertise.
With the growth of JSW One, our team is expanding and were always looking for fresh,
dedicated individuals to join our team. At JSW One, we believe in creating an atmosphere of
camaraderie and candor that facilitates efficient collaboration and a friendly, yet growth-oriented
work-environment. Join us, and lets transform India, together!
Job Overview :
JSW One MSME is looking for high performing Customer Success professionals to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach. We are inviting job applications from the employees with 3+ years of experience for the position of Deputy Manager Customer Success
Key Responsibilities
Acquire new leads and generate business from new and existing customers
Reach the given monthly target with the help of assigned Team Leader
Build and promote strong and lasting relationships with newly on boarded customers and
connect them to appropriate sellers on the platform
Market intelligence inputs for pricing and activation
Enrich and maintain customer profile and update status in CRM
Basic Qualification
Very strong candidates with at least 3+ years of B2B Sales experience preferably in the steel
industry (Steel Sales (flats) - HR, CR, PPGL etc.)
Tele Sales experience is a must (customer acquisition & sales experience in B2B segment)
Experience meeting customer needs, building customer relationships and knack for closing sales
deals Strong communication & interpersonal skills
Self-starter and driven
Job Classification
Industry: Iron & SteelFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: Jsw One PlatformsLocation(s): Mumbai
Keyskills: steel Renewals Retention sales Upsell B2B Upselling Cross Selling Client Servicing Client Retention Steel Sales Client Relationship
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About JSW ONE: JSW One Platforms is a B2B e-commerce platform designed to build transparency, trust, and ease-ofbusiness for MSMEs in India. The JSW One Platforms are home to JSW One MSME and JSW One Homes. JSW One MSME, is a one-stop, multi-product digital marketplace, for MSMEs planning on taking...
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