We re hiring a proactive and tech-savvy Customer Success Executive to support web, mobile app, and AI solution projects for global clients. You ll ensure smooth coordination across teams, deliver timely support, and maintain service excellence with a focus on SLA adherence and clear documentation.
Team members start with 3 weeks of paid time off.
Get up to $1,000 a year in skill development covered.
Get a $1,000 bonus the first time you take a vacation that s 5 days or longer.
$200 monthly wellness stipend, to be used for whatever wellness means for you.
We re hiring a proactive and tech-savvy Customer Success Executive to support web, mobile app, and AI solution projects for global clients. You ll ensure smooth coordination across teams, deliver timely support, and maintain service excellence with a focus on SLA adherence and clear documentation.
Experience: 2+ years
Location: Kolkata.
Shift: Rotational (including Night Shifts for Global Client Support)
Key Responsibilities :Keyskills: IT services SAN Automation Senior Executive Project management Focus Service excellence Client support Issue resolution Wellness
WIPL is a 25-year-old customer-oriented Cloud Technology provider offering premium services to help businesses grow, backed by a dedicated team of technical experts providing responsive & personalized support round the clock & throughout the year.