Mega Drive at Sutherland| Immediate Joiner| Customer Service associate

Job Description

Mega Walk- in drive - Hiring for International Non-Voice Process Customer Support. We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

• Provide non voice-based support to international customers.
• Handle and resolve customer queries effectively and efficiently.
• Comfortable working in rotational shifts including night shifts.
• Adhere to process requirements and achieve performance targets.
• Excellent English communication skills (verbal and written).

Salary Range: 18,000 to 23,000 per month (based on experience & performance)

Shift: rotational night shift with 2 rotational offs per week

Education:- HSC / Grad Fresher or Experience will do.

Benefits-Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient trave

Travel Allowance includedWork-life balance with 2 rotational weekly offs

Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Walk-in timing 02.00 PM to 6.00 PM On 14th July 2025.

Please note carry your resume and Mention HR Poonam at the Top of the resume.

Share your cv at po*********i@su*************l.com

Contact:- 9167904***

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com

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Keyskills:   Customer Service International Non Voice International Voice Process International BPO Chat Process