Manager Ii - Ml Data Operations, (go-ai)
- Amazon
- 7 - 12 years
- Hyderabad
- 3 days ago
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Job Description
At Amazon, we pride ourselves on being Earths most customer-centric company, and we're searching for exceptional leaders to join our dynamic team. As part of Amazon Robotics within Fulfillment Technologies & Robotics (FTR), our Global Operations-Artificial Intelligence (GO-AI) division plays a crucial role in revolutionizing automation through Computer Vision and Machine Learning technologies. GO-AI specializes in delivering high-quality data that powers AI and Machine Learning product lifecycles, utilizing both near real-time human-in-the-loop (NRT HITL) and offline annotations. Our work directly impacts Amazons ability to innovate and improve customer experiences through automated solutions. we're currently seeking a Manager II, Operations to join our GO-AI team. In this role, you'll lead a team of managers and subject matter experts, driving operational excellence and ensuring business continuity. Your responsibilities will extend beyond day-to-day management to include strategic planning, process optimization, and the development of high-performing teams. The ideal candidate will excel at orchestrating complex operations, demonstrating strong leadership in managing both people and processes. you'll be responsible for setting and achieving production and quality targets while fostering an environment of continuous improvement. Your ability to communicate effectively, both verbally and in writing, will be crucial as you collaborate with multiple stakeholders across the organization. This role offers an exciting opportunity to shape the future of AI operations at Amazon while developing your leadership skills in a fast-paced, innovation-driven environment. If you're passionate about building and leading teams, driving operational excellence, and contributing to innovative technology solutions, we want to hear from you. Join us in our mission to push the boundaries of whats possible in AI operations while delivering exceptional value to our customers worldwide. Leadership & Team Management: Lead and develop a team of 5-7 front-line managers/leads with an indirect span of ~100 team membersDrive performance management, career development, and succession planning
Make hiring and performance management decisions in partnership with HR
Coach and mentor managers to develop leadership capabilities Operations Excellence Own SLA compliance and task completion targets for the organization
Establish and maintain quality control processes and performance metrics
Drive continuous improvement initiatives across multiple teams
Manage sprint planning and team output optimization
Execute capacity planning and resource allocation Strategic Initiative Management Lead end-to-end process improvement projects affecting multiple teams
Spearhead global rollouts of new technologies and procedures
Partner with cross-functional teams to resolve quality and performance barriers
Develop and implement risk mitigation strategies Technical Expertise Oversee ML data quality procedures and standards
Drive operational performance metrics and improvements
Contribute to site-level strategy, capacity analysis and quality improvements
Manage pilot programs for new technologies and procedures
Strong analytical and problem-solving abilities
Excellence in stakeholder management and communication
Deep understanding of ML operations and data quality principles
Proven track record of leading large-scale organizational changes
Experience with Agile/Scrum/application of Gen-AI methodologies to lead AI-assisted operations
Strong business acumen and strategic thinking capabilities
Handled Global scope with significant influence on organizational strategy
Bachelors degree or equivalent practical experience
7+ years of experience in operations management
3+ years of people management experience, including managing manager
Experience with ML operations, data quality management, Fulfillment Operations or related field We are looking for candidates who can join work from Bangalore Onsite.
Masters degree in Business Administration, Operations Management, or related field
Experience in artificial intelligence or machine learning operations
Track record of leading large-scale process improvement initiatives
Job Classification
Industry: InternetFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Machine LearningRole: Data Science & Machine Learning - OtherEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad+ View Contact
Keyskills: Automation Team management Performance management Process improvement Analytical Strategic planning Data quality Manager Quality Control Continuous improvement Capacity planning
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