Analyst Ii, Technology Operations
- Walmart
- 4 - 9 years
- Bengaluru
- 3 days ago
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Job Description
Position Summary... As an individual contributor, you will create market facing insights to help advertisers understand media performance, optimize media strategy, and generate incremental investment. The individual needs to be analytical and solution-driven with the ability to partner with the larger Strategic Insights & Media Analytics team as well as the Sales & Client Service teams to effectively communicate complex media and measurement insights internally and externally. You will play a critical role in analysing customer behaviour, measurement, and performance data across various channels. You will be responsible for leveraging data-driven insights to analyse client retail media strategy and drive value from long-term investment with Walmart Connect as a trusted strategic consultant and partner for our advertising partners. About the Team:
This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
What You ll Do
Manage day-to-day deliverables w.r.t display and search campaigns and support across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.
Maintain the highest standards around campaign fulfilment w.r.t. SLA, quality and delivery timelines.
Provide support for advertisers with solution with regards to Sponsored Products and Sponsored Brands/Videos
Review inbound request, validate and manage user access to the internal and external users
Collaboration with cross team, enhancing product skills and to support as an when required.
Communicating case status to global advertisers on the campaigns/accounts
Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows
Dive deep on the issues/escalations when there is a requirement.
What You ll bring
B.E. or Any degree in Computer Science or other equivalent stream
Candidate with excellent articulation and communication skill set
4+ years domain experience with Display Programmatic & Sponsored Search / Sponsored Product self-serve platforms
Willing to work in rotational shifts, including EST/PST hours
Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience
Hands on knowledge on at-least one ads tool - Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos
Hands on experience in troubleshooting on campaign/tool/Platforms issues
Experience in AdOps, Google ad manager, Advertiser support, campaign support, Campaign Reporting
About Walmart Global Tech
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Flexible, hybrid work
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Benefits
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Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Job Classification
Industry: RetailFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru+ View Contact
Keyskills: Computer science Retail Bidding Networking Project management Analytical SEZ Troubleshooting Information technology Business operations
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