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Airline Ground Staff @ Subhbijay Enterprises

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Subhbijay Enterprises  Airline Ground Staff

Job Description

Job Summary:


We are seeking friendly, detail-oriented, and professional individuals to join our team as Airline Customer Service Representatives. In this front-line position, you will assist passengers with ticketing, check-in, baggage services, boarding, and resolving travel-related issues. You will play a vital role in creating a positive experience for our travelers.

Key Responsibilities:


  • Provide exceptional customer service at ticket counters, gates, and baggage areas
  • Assist with passenger check-in, boarding processes, and flight information
  • Resolve customer complaints or concerns in a calm, empathetic manner
  • Ensure compliance with airline and TSA regulations
  • Handle baggage issues, including lost luggage claims and tracking
  • Collaborate with other team members and airport personnel to ensure smooth operations
  • Perform administrative tasks and maintain accurate records as needed

Required Qualifications:


  • High school diploma
  • Excellent verbal and written communication skills
  • Ability to work under pressure in a fast-paced, time-sensitive environment
  • Must be able to work flexible hours, including weekends and holidays
  • Basic computer proficiency
  • Ability to stand for extended periods and lift baggage

Benefits:

  • Travel Privileges Free or discounted flights for employees and eligible family members
  • Health & Wellness Medical, dental, and vision insurance
  • Paid Time Off Vacation, sick leave, and holiday pay
  • Uniform Allowance and shift differentials for overnight/weekend shifts

Job Classification

Industry: Aviation
Functional Area / Department: Aviation & Aerospace
Role Category: Airline Services
Role: Airline Services - Other
Employement Type: Full time

Contact Details:

Company: Subhbijay Enterprises
Location(s): Bhubaneswar

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Keyskills:   Aviation Ground Staff Activities Good English Communication Customer Service Airline Process Customer Handling

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₹ 2.25-3.5 Lacs P.A

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Subhbijay Enterprises

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