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Engineering Manager-AI & ML(Lead) @ Care Health Insurance

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 Engineering Manager-AI & ML(Lead)

Job Description

Role & responsibilities

  • Define and own the AI/ML vision and roadmap aligned with business objectives and the digital strategy of the insurance organization.
  • Lead the design and implementation of ML, deep learning, NLP, and GenAI solutions across core business functions.
  • Spearhead use cases such as:
  • Intelligent claims adjudication and fraud analytics
  • Predictive underwriting and pricing optimization
  • Risk scoring and customer lifetime value modeling
  • Virtual assistants and GenAI for customer engagement
  • OCR/NLP for document automation, NER, Spacey
  • Drive adoption of GenAI technologies (e.g., ChatGPT, LLMs, LangChain) in areas like automated policy servicing, chatbots, and document summarization.
  • Oversee end-to-end ML lifecycle from problem framing, data preparation, model training, to deployment and monitoring.
  • Collaborate with engineering, product, actuarial, and operations teams to embed AI models into digital platforms.
  • Establish robust MLOps practices and ensure scalability, reproducibility, and governance of models.
  • Evaluate and implement AI platforms and tools (e.g. Vertex AI, AWS Sagemaker, Hugging Face, Databricks).
  • Build and lead a team of data scientists, ML engineers, and AI researchers.
  • Stay at the forefront of emerging AI trends and regulatory considerations relevant to the insurance industry.

Preferred candidate profile

  • Experience in insurance or fintech domain, with a good understanding of insurance workflows and actuarial concepts.
  • Exposure to AI productivity tools like Cursor.io, GitHub Copilot, or Chat GPT for enhanced development velocity.
  • Strategic thinking combined with the ability to be hands-on when needed.
  • Excellent leadership, stakeholder management, and communication skills.
  • Strong understanding of data privacy, model fairness, explainability, and regulatory compliance (e.g., IRDAI).

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  • Bachelors or Masters degree in Computer Science, Data Science, Engineering, or related field (PhD preferred).
  • 10+ years of experience in data science or machine learning, with at least 35 years in a leadership role.
  • Proven track record of leading AI/ML teams in regulated industries such as insurance, banking, or healthcare.
  • Deep knowledge of machine learning, NLP, deep learning frameworks (Tensor Flow, PyTorch), and model deployment techniques.
  • Experience deploying AI models into production at scale using cloud-native MLOps tools.
  • Expertise in Generative AI, LLMs, Vision LLMs, and Retrieval-Augmented Generation (RAG) is a strong plus.

  • Tech Stack Required-
    Python , Statistics , Machine Learning Pipelines, Natural Language Processing , LLM, MLOps ,LLMOps, GenAi, AWS, Scikit-lear, keras, Classification | Summarization | Generation | Name Entity Recognition | BIO Tagging | Transformers | CNN | RNN | LSTM | BERT ), Docker | MLflow | Grafana | Wandb | Github Actions / CircleCi / Jenkins | Terraform | Paperspace | Kubernetic |AWS ), LLM, LLMOps, VertexAi, BadRock, OpenAi.

Job Classification

Industry: Insurance
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Care Health Insurance
Location(s): Noida, Gurugram

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Keyskills:   NLP Genrative Ai Databricks machine learning AWS Vision LLMs PyTorch GIT Docker Artificial Intelligence TensorFlow

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₹ 25-40 Lacs P.A

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Care Health Insurance

Care Health Insurance Company Limited is a specialist health insurer engaged in the distribution & servicing of health insurance products. Our shareholders comprise three strong entities: . Care is promoted by the founders of Fortis Hospitals, which owns or manages 68 hospitals...